Monday, October 5, 2015

Julius Owusu-Kyerematen
Vodafone Ghana has invested about GH¢4.5 million in the last four months as part of measures to improve its fixed broadband service across the country.

According to the company, the current energy crisis, coupled with external pressures, had led to some inconsistencies in the delivery of the company’s fixed line and broadband services.

Speaking to journalists in Accra recently, Julius Owusu-Kyerematen, Head of Business at Vodafone, said the current power crisis had affected service to some key stations in specific parts of the country.

“It is not in doubt that the energy crisis has had profound commercial impacts on our operations as a company. However, I must say we are happy with the investment we have put in place so far to bring comfort to customers. Going forward, we will continue to implement measures to continuously support the network and ensure that our customers are offered a great experience with our fixed broadband,” Mr Owusu-Kyerematen said.

He added that the company had upgraded its existing power sources to provide reliable and resilient services to customers.

Mr Owusu-Kyerematen disclosed that Vodafone would continue to offer all active fixed broadband customers up to 20GB worth of mobile data to ensure that they are truly connected on occasions when their systems experience intermittent performance.

Since entering the telecoms sector in 2008, Vodafone has remained consistent in maintaining the highest standard of network quality for its customers. It has also been at the forefront of innovation in the telecoms sector.

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I am a Creative Arts Writer who is also into Strategic Communications, Public Relations, Photography and IT consultancy. I am also Social media enthusiast and an alumni of the Ghana Institute of Journalism (GIJ).

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